Global Trade Insights: The FedEx Trade Index with Lisa Lisson, President, FedEx Express Canada

Each year, FedEx conducts a Trade Index survey, providing understandings into global trade trends of small and medium sized businesses in Canada. We are excited that our Semi-annual Symposium participants will be the first Canadian audience to hear the results of the 2020 Index. Lisa Lisson, President of FedEx Express Canada, will join us from 3:00 – 4:00 pm on November 12th to share global trade survey result highlights, insights, and reflections.

We had the pleasure of sitting down with Lisa this week to discuss her keynote in detail, and Lisa hints that there are some surprising projections heading into 2020-21. Also, this is the first survey of its kind since CUSMA was ratified in July 2021. There are sure to be many nuggets that we can all chew on for weeks to come…

More about Lisa:

Lisa is one of Canada’s most powerful and influential transportation executives. As the leader of over 8,000 employees across 64 locations, Lisa has helped build FedEx Express Canada into the most reliable courier network in the country, allowing consumers and businesses to connect Canada and the entire world with uncompromising speed and reliability. Furthermore, Lisa has become a renowned public speaker in Canada and the United States for her revealing discussion about becoming the first woman and first Canadian president in FedEx Express Canada history.

Geoff Smith, our Board Chair and President and CEO of EllisDon, will be moderating this session with Lisa. Geoff has had the opportunity to hear Lisa speak at Business Council of Canada events, and he praises her presentations, highlighting her knack for customizing to her audience and offering knowledgeable and relevant insight.

What do YOU want to know?

Aside from Lisa’s analysis on global trade, she welcomes questions and comments from the audience on a wide range of topics. Some that we discussed in advance are: the culture of communication, maintaining customer experience in our new normal, the transformational moment that all businesses are facing right now, and the importance of diversifying your customer base.

We are collecting questions and topics of interest from participants in this session…participants are sure to leave reinvigorated and inspired. What a brilliant way to close our 2020 Semi-annual!

If you have yet to register for the Semi-annual Symposium, contact our office today and we will save your seat!